FAQS

🔹 Where are KAOKA products manufactured?
All our products are designed and manufactured in Cádiz, Spain, using sustainable materials and responsible processes.

🔹 What materials do you use in your furniture?
We primarily work with composite materials, including cork, although we also use other high-quality, sustainable materials. Each piece is designed to reduce environmental impact without compromising on design.

🔹 Do you ship to all of Spain?
Yes, we ship throughout Spain. We can also arrange international shipping upon request.

🔹 How long does it take for my order to arrive?
Delivery times vary depending on the product and location. Orders are generally delivered within 5 to 10 business days. Customized orders may require longer production times.

🔹 Can I return a product if I'm not satisfied?
Yes, we accept returns within 14 calendar days of receiving the order, as long as the product is in perfect condition. See our return policy for more details.

🔹 Can I request a custom design?
Yes, we work on request for certain products. Write to us at info@kaokahabitat.com for more information, and we'll help you with whatever you need.

🔹 Do the products require assembly?
No. Most of our products arrive ready to use. If minor assembly is required, we include clear and simple instructions.

🔹 How should I care for and clean KAOKA products?
We recommend cleaning with a soft, damp cloth. Avoid using abrasive products to preserve the natural properties of the material.

🔹 Do you offer discounts for large purchases or projects?
Yes. If you're interested in purchasing multiple units or collaborating on a project, contact us for a personalized proposal.

🔹 Can I track my order?
Yes, once your order has been shipped, you'll receive an email with the tracking number so you can check the delivery status at any time.

🔹 Does KAOKA have a physical store?
For now, we're working exclusively online, but we'd be happy to assist you throughout the entire purchasing process. We also collaborate with studios and venues where some of our products can be displayed.